November 2018 Release
Care Control November 2018
Care Control Windows 3.12+
Care Control Mobile 4.25+
Care Control Pocket 1.26+
Care Control eMar 2.15+
- Foreword by Matt Luckham, Creator of Care Control
- System Versions Covered
- Summary of Changes
As the use of Care Control continues to grow, this release focusses on two key areas: –
1) Consolidation of Issues Raised
With 7,000 care staff using Care Control daily, we are keen to remove any frustrations with the system that have been raised to our support team. A big part of this release has been working through ideas raised by our growing user base.
Just under 100,000 care notes are being recorded every day across the Care Control platform. This level of activity shines a light on any problems with the software, and through the consolidation process we have attempted to resolve as many of these issues as possible.
2) Income Stream Management
A new area for your database and CC Windows is Income Stream Management. This allows the care organisation to manage the income streams into the business including multiple fee schedules per service user, raising of invoices, credit notes and the management of service user accounts.
This is a big area that has a lot of new functionality. Due to the complexity of some of the features included we are currently describing this area as BETA. This means that we have tested it, but you should still be careful when using it to ensure that you are happy with any figures produced.
As this new functionality is used in multiple production environments, we will iron out any issues and will then feel comfortable about removing the BETA moniker from the name.
There will be a separate training guide on this new feature.
This is a major system update with many changes affecting several core Care Control systems.
The release covers changes to your Care Control Database, Care Control Windows, Care Control Mobile, Care Control Pocket and Care Control E-Mar.
Detail of Change
CC Windows & CC Database
A brand-new area in Care Control to help you manage the income streams for your care organisation.
Functionality includes creating multiple fee schedules, raising ad-hoc invoices, credits, payments.
It also manages pro-rata adjustments for leavers, bulk fee adjustments and bulk emailing invoices, credits and payment documents.
A new area to record any potential client enquiries made. This area is part of a larger development which will include Pre-Assessments on CC Mobile.
Letters and email merge
Create basic letters and email templates. Use with contact lists to create merged documents, either to print or email.
Sign In and Sign Out
CC Windows, CC Mobile and CC Pocket
New system settings to completely lock down the sign in and sign out process if you are using CC Biometric.
Remove packs from print list
Ability to remove any print packs you have created within CC Windows.
Remove staff picture
Remove a staff picture if you have loaded one against a staff record by simply clicking on the photo and selecting remove.
Removing staff notes
Remove staff notes if they have been entered incorrectly or against the wrong staff member.
Printing cost of care
New dialogue window to enable you to select the desired format when printing cost of care.
CC Windows and CC Mobile
An additional security setting to restrict access to historical service users, if you only want Administrators having access to this area.
Care reviews for individuals
If you are modifying care reviews for individual service users, those settings were not being carried over. With this enhancement, these will be carried over going forward.
Accessing custom monitoring on Windows
When you now click on a task that is not supported on CC Windows, such as a Custom Monitoring task, the system will now inform you and suggest launching CC Mobile.
Service user picture change stored
CC Windows, CC Mobile
When a service user picture is changed, the change is now logged as a note in the service user Care Plan.
Alert for calendar events
A new Alert which you can create based on Calendar Events.
Details of Bug
Risk Assessments since bulk start
If you selected Bulk Stop and Bulk Start, some risk assessments would not get reset and would become an instant red cross.
Fentanyl Patches on eMar
This medication was incorrectly loaded on eMar.
New Service User Alert
If you have a New Service User Alert and it is created and shown on the Home Status screen, there is no current way of signing this alert off.
Payroll report pasting
If you are using Payroll, the copy and paste command does not work properly.
Care Review Domains
Care Review Domains duplicating and blocking advancement
If you amend Care Review Structure for a service user, the system could duplicate domains and cause problems completing the Care Review.
Home Status deleted records
If you look at a Care Plan Summary from a Windows Computer, the Home Status which is underneath would say Deleted Records.
Multiple Drugs Trolleys
The eMar system would not support more than 4 drug trolleys.
Calendar entry editing
If you try and edit a calendar entry on CC Windows the system would not display the entry correctly making editing very difficult.
Stuck in Training Records
It is possible to get stuck in the CC Windows Training Area if you try and edit a record and then click out of that screen.
There is no way of changing the company logo.
Pocket for Staff
Staff Pocket devices
CC Pocket for Staff would not allow you to register more than one device.
Olive Oil Eardrops
Olive Oil Eardrops were categorised as Eyedrops.
Admin Dashboard bug
If you are using the Admin Dashboard and the home status is changed from a red cross to an amber circle, both would be displayed.
Care Note Analysis date range
The Care Note Analysis was not including notes that were created on the end date of the search parameters.
Selecting time on ABC on Pocket
If you select time on ABC Behaviour Chart on CC Pocket, the screen will lock and cannot be exited.
Dependency chart on Care Review screen is not working
The filter option on the dependency chart was not reacting to user input.
If you enter system settings and select ‘Save’ without making any changes you could corrupt your settings.
If you enter a Care Review and go to view a different domain but then instead close the overlay window (as if you had changed your mind) you will be stuck in the Care Review screen until you select a different domain.