Release Notes November 2018

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November 2018 Release

Care Control November 2018

Release Note

Care Control Windows 3.12+
Care Control Mobile 4.25+
Care Control Pocket 1.26+
Care Control eMar 2.15+

 

Contents

 

Foreword by Matt Luckham, Creator of Care Control

 

As the use of Care Control continues to grow, this release focusses on two key areas: –

 

1) Consolidation of Issues Raised
With 7,000 care staff using Care Control daily, we are keen to remove any frustrations with the system that have been raised to our support team.  A big part of this release has been working through ideas raised by our growing user base.

 

Just under 100,000 care notes are being recorded every day across the Care Control platform.  This level of activity shines a light on any problems with the software, and through the consolidation process we have attempted to resolve as many of these issues as possible.

 

2) Income Stream Management
A new area for your database and CC Windows is Income Stream Management.  This allows the care organisation to manage the income streams into the business including multiple fee schedules per service user, raising of invoices, credit notes and the management of service user accounts.

 

This is a big area that has a lot of new functionality.  Due to the complexity of some of the features included we are currently describing this area as BETA.  This means that we have tested it, but you should still be careful when using it to ensure that you are happy with any figures produced.

 

As this new functionality is used in multiple production environments, we will iron out any issues and will then feel comfortable about removing the BETA moniker from the name.

There will be a separate training guide on this new feature.

 

Introduction

This is a major system update with many changes affecting several core Care Control systems.

 

System Versions Covered

The release covers changes to your Care Control Database, Care Control Windows, Care Control Mobile, Care Control Pocket and Care Control E-Mar.

 

Summary of Changes

 

ENHANCEMENTS

Area

Specific Change

Systems Affected

Detail of Change

Income

Income

CC Windows & CC Database

A brand-new area in Care Control to help you manage the income streams for your care organisation.

 

Functionality includes creating multiple fee schedules, raising ad-hoc invoices, credits, payments.

 

It also manages pro-rata adjustments for leavers, bulk fee adjustments and bulk emailing invoices, credits and payment documents.

 

 

 

 

Client Area

New enquiries

CC Windows

A new area to record any potential client enquiries made.  This area is part of a larger development which will include Pre-Assessments on CC Mobile.

 

 

 

 

Communication

Letters and email merge

CC Windows

Create basic letters and email templates.  Use with contact lists to create merged documents, either to print or email.

 

 

 

 

Sign In and Sign Out

Biometric

CC Windows, CC Mobile and CC Pocket

New system settings to completely lock down the sign in and sign out process if you are using CC Biometric.

 

 

 

 

Printing

Remove packs from print list

CC Windows

Ability to remove any print packs you have created within CC Windows.

 

 

 

 

Staff Area

Remove staff picture

CC Windows

Remove a staff picture if you have loaded one against a staff record by simply clicking on the photo and selecting remove.

 

 

 

 

Staff Area

Removing staff notes

CC Windows

Remove staff notes if they have been entered incorrectly or against the wrong staff member.

 

 

 

 

Care Planning

Printing cost of care

CC Windows

New dialogue window to enable you to select the desired format when printing cost of care.

 

 

 

 

Security

Historic residents

CC Windows and CC Mobile

An additional security setting to restrict access to historical service users, if you only want Administrators having access to this area.

 

 

 

 

Care Planning

Care reviews for individuals

CC Database

If you are modifying care reviews for individual service users, those settings were not being carried over.  With this enhancement, these will be carried over going forward.

 

 

 

 

Home Status

Accessing custom monitoring on Windows

CC Windows

When you now click on a task that is not supported on CC Windows, such as a Custom Monitoring task, the system will now inform you and suggest launching CC Mobile.

 

 

 

 

Care Planning

Service user picture change stored

CC Windows, CC Mobile

When a service user picture is changed, the change is now logged as a note in the service user Care Plan.

 

 

 

 

Alerts

Alert for calendar events

CC Windows

A new Alert which you can create based on Calendar Events.

 

BUGS FIXED

Area

Functionality

Systems Affected

Details of Bug

Monitoring

Risk Assessments since bulk start

CC Database

If you selected Bulk Stop and Bulk Start, some risk assessments would not get reset and would become an instant red cross.

 

 

 

 

Medication

Fentanyl Patches on eMar

CC eMar

This medication was incorrectly loaded on eMar.

 

 

 

 

Home Status

New Service User Alert

CC Windows

If you have a New Service User Alert and it is created and shown on the Home Status screen, there is no current way of signing this alert off.

 

 

 

 

Payroll

Payroll report pasting

CC Windows

If you are using Payroll, the copy and paste command does not work properly.

 

 

 

 

Care Review Domains

Care Review Domains duplicating and blocking advancement

CC Database

If you amend Care Review Structure for a service user, the system could duplicate domains and cause problems completing the Care Review.

 

 

 

 

Home Status

Home Status deleted records

CC Windows

If you look at a Care Plan Summary from a Windows Computer, the Home Status which is underneath would say Deleted Records.

 

 

 

 

Medication

Multiple Drugs Trolleys

CC eMar

The eMar system would not support more than 4 drug trolleys. 

 

 

 

 

Communication

Calendar entry editing

CC Windows

If you try and edit a calendar entry on CC Windows the system would not display the entry correctly making editing very difficult.

 

 

 

 

Training

Stuck in Training Records

CC Windows

It is possible to get stuck in the CC Windows Training Area if you try and edit a record and then click out of that screen.

 

 

 

 

Company Logo

Company logo

CC Windows

There is no way of changing the company logo.

 

 

 

 

Pocket for Staff

Staff Pocket devices

CC Pocket

CC Pocket for Staff would not allow you to register more than one device.

 

 

 

 

Medication

Olive Oil Eardrops

CC eMar

Olive Oil Eardrops were categorised as Eyedrops.

 

 

 

 

Admin Dashboard

Admin Dashboard bug

CC Windows

If you are using the Admin Dashboard and the home status is changed from a red cross to an amber circle, both would be displayed.

 

 

 

 

Care Planning

Care Note Analysis date range

CC Windows

The Care Note Analysis was not including notes that were created on the end date of the search parameters.

 

 

 

 

Care Planning

Selecting time on ABC on Pocket

CC Pocket

If you select time on ABC Behaviour Chart on CC Pocket, the screen will lock and cannot be exited.

 

 

 

 

Care Planning

Dependency chart on Care Review screen is not working

CC Windows

The filter option on the dependency chart was not reacting to user input.

 

 

 

 

System Settings

System Settings

CC Windows

If you enter system settings and select ‘Save’ without making any changes you could corrupt your settings.

 

 

 

 

Care Planning

Care Review

CC Mobile

If you enter a Care Review and go to view a different domain but then instead close the overlay window (as if you had changed your mind) you will be stuck in the Care Review screen until you select a different domain.